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December 21, 2015

Slack and the State of Technology at the End of 2015

Looking back at predictions from the beginning of this year and comparing them to where we are now, Ben Thompson thinks that Slack has the biggest opportunity, bigger than even Microsoft. Because the thing people love to do, more than anything else in the world, is communicate, which means Slack and its competitors are best-placed to be the foundational platform for that.

 

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Topics: Service and Support Platforms, Experience and Service Design, Culture

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