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September 22, 2016

Walmart, Lowe's, and Whole Foods are Banking on This to Compete With Amazon

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The rise of automation in the fast-food industry has made headlines in recent months, as chains such as Panera and McDonald's have heavily invested in tech that threatens to eventually replace human workers. Now the grocery and retail industry is looking to get in on automation as well. Walmart recently patented a system of self-driving shopping carts with mini robots that can complete a long list of duties once reserved for human employees.

Shopping without the work.

Topics: Marketing Automation, Innovation, Customer Journey, Vertical - Retail, Customer Service

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