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July 7, 2016

The Tyranny of Messaging and Notifications

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Tech companies are turning messaging from a service into a platform, with supposedly intelligent bots, assistants and apps built into them. Apple is beefing up iMessage. Facebook is beefing up Messenger. Google is launching two new platforms: Allo for text, images and emojis, and Duo for videos. Maybe these bots/assistants/apps will be a means to controlling and focusing your communications, but more likely, they will spew more notifications you don’t care about.

I can't handle another messaging service.

Topics: Communications Planning, App Development, User Experience, Innovation, Culture

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