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August 2, 2016

The Best Platforms Are More than Matchmakers

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The power of digital platforms to profitably disrupt industries continues to impress. Platform leaders like Amazon, Facebook, Airbnb, Uber and Google redefine user experience and expectations. What really makes them work? True platform innovators aren’t just market matchmakers using data-driven algorithms to drive better buyer-seller matches; they invest in value creation.

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Topics: Service and Support Platforms, User Experience, Innovation, Inspiration, Technology, Business Model

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